Up to now you might have built us lose 24 hrs of our holiday We work flat out for day off do the job and within your times have triggered us achieving our vacation spot A person Full Day Afterwards. Not a happy client and may spread the phrase.
rosity to us shareholders. Management and all personnel of AAL are definitely accomplishing an incredible occupation, reflected from the steady increase of
calling an actual particular person at AA buyer service is beside unattainable. The Internet site checklist a cell phone number, that's for cargo Which only references a Web-site that's no help whatsoever.
Question if any one reads this but AA would be the worst airline on the planet. Didn’t fly them for years on account of internal challenges.
Pretty dissatisfied with AA. For the duration of my vacation to NORFOLK from ALBUQUERQUE this time about on Military services Orders – a lot of complications happened which i just can’t overlook and question why some policies exist since they do. Starting up off, my luggage was not tagged correctly popping out of Albuquerque and did not make the transfer connection in DFW to ORF – eight hour delay with bags attending to me, which had my uniforms for the following day. Indeed I got my uniform in time, but only authorized for ~4 hrs of sleep prior to reporting for duty right after I drove to airport to find the bag. Not forgetting my DoD ID is currently not in the process to permit for TSA pre-Examine…both of these conditions aren't a large offer And that i can certainly forget these items without needing to produce a comment…the return vacation back to ABQ is my purpose. On my return trip, my prepare was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed somewhat more than one hour triggering me to get about a fifteen moment window for my connection flight in CHARLOTTE to PHOENIX. When I saw this restricted window, I attempted to get the job done with the customer service clerk on the gate in NORFOLK to have something finished (i.e. notify gate in CHARLOTTE that someone on Navy ORDERS may be a very little late and to carry gate to permit transfer – might have solved what's about to occur)…considering the fact that quarter-hour was in certain “thirty minute window†allowance for just about anything to generally be accomplished and that I would have time to help make my transfer – she wouldn't or could not do anything at all for me.
After we boarded flight 556 in monte go bay now we had been the very first people today in our part of your cabin and we found a backpack tucked driving row eight without any particular person wherever that it belonged to . We pointed it out to a person using an AA uniform who appeared to be a passenger and he was very impolite indicating it belongs to an AA employee and clearly I must haven't been on such a plane right before. My husband and I feel very not comfortable with this type of reaction from one of your respective employees!!
By no means I repeat by no means will I select American Airlines. Once more.Entirely unprofessional personnel from your ticket agent to flight attendants. Every one of the jokes I've heard over it remaining a †cattle hauler †airline is sad to say true in my latest experience.extremely sad.
I just planned to declare that my knowledge using this type of flight and American Airways workforce was the worst I've at any time had using an airline. The trip to LAX from TPA was Okay other than flight attendants don’t smile or act like they like their Careers any more. The return flight was a nightmare. It began after we received an e-mail the early morning of our flight stating that we necessary to change our seats which were Beforehand selected. We did just that & checked in on the web. Whenever we got to the airport our boarding passes continue to experienced the old seats which we experienced to change in the luggage sign in counter (again workforce were not helpful in the least).
I happen to be an AA buyer for more than twenty five a long time. Your service is becoming disappointing to mention the least. It more helpful hints can be in all areas of service from sign in to , tavel to baggage dealing with.
I used to be fortunate more than enough to generally be on board American Airlines Flight #32 (LAX – JFK) on labor working day….my partner and i ended up seated separately…we had a Demise within the relatives and ended up planning to nyc for just a funeral…….
I'm one million member and normally appreciate touring on AA,but U.S. Air is not any great. The staff is quite rude
The entire reverse is your employee Liibide (sorry I didn’t get the spelling of his name). I be reluctant to call him a Consumer Service Rep. He did help me with some complications I had on my outgoing flight but in essence was of no help by any means with my return flight.
I not too long ago experienced a flight cancelled by American Airways and stood inside a line for forty five minutes to get rebooked on A further flight. I used to be shocked to learn which the gate agents didn't Have got a see into your obtainable USAIR flights.
Very good Morning, I used to be wanting to know What exactly are the requirements necessary when a customer travels by using a minor. Thank you for just about any facts about this make a difference.